If you’re flying with Advanced Air from Santiago de los Caballeros, you’re in for a smooth and efficient airport experience. Operating out of Terminal 4 at Cibao International Airport (STI), Advanced Air Santiago de los Caballeros Terminal offers a range of services designed to make your journey comfortable and hassle-free. Whether you’re arriving, departing, or seeking assistance, this page covers everything you need to know about the Advanced Air STI Terminal.
How to Contact Advanced Air Terminal in Santiago de los Caballeros?
For inquiries, bookings, or support, you can contact Advanced Air STI Terminal at:
Cibao International Airport Address
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Queries Handled by Advanced Air Cibao International Airport
Advanced Air operates from Terminal 4, offering a wide range of passenger services and handling various queries related to travel logistics. Here’s a breakdown of the types of queries and services typically managed:
Advanced Air Flight Reservations and Modifications at STI Terminal
At STI Terminal 4, passengers can use a variety of channels to manage Advanced Air flight reservations and changes. At STI Airport, the Advanced Air service counter helps with new flight reservations, ticket upgrades, and reservation changes. Before arriving at STI Terminal, passengers can also make changes online through the Advanced Air website or mobile app.
Baggage Inquiries and Claims at STI Terminal
At STI Terminal 4, Advanced Air offers specialised services for all baggage questions and claims. Reports of damaged, delayed, or lost luggage for planes landing at STI Airport are handled by the baggage service office. When submitting claims at STI Terminal 4, travellers should have their flight information and baggage claim tags. At STI Airport, check-in desks provide information on baggage allowances, extra fees, and prohibited items. Staff members are available to answer questions regarding carry-on and checked baggage restrictions.
Check-in Assistance at STI Airport
To guarantee a seamless beginning to your trip, Advanced Air provides thorough check-in assistance at STI Terminal 4. In the STI Terminal, passengers have three options for checking in: self-service kiosks, online (24–48 hours prior to departure), or at conventional counters. At STI Airport, the airline offers Business Class passengers and Miles+Bonus elite members dedicated service lanes. STI Terminal 4 staff can assist with last-minute travel document verification, boarding pass printing, and check-in problems.
Advanced Air Cancellations and Refunds at STI Terminal
Travellers can visit the Advanced Air service counter at STI Terminal 4 to cancel or receive a refund for their tickets. Employees at STI Airport can help with rebooking possibilities, process refund claims, and clarify cancellation policies. Certain tickets are only eligible for future travel credit, and eligibility for refunds is contingent upon the fare restrictions. Before visiting STI Terminal 4, it is advised to study the cancellation policies because certain refunds might need to be handled via the original booking method.
Conclusion
Flying with the Advanced Air from Santiago de los Caballeros STI Terminal 4 ensures a reliable, stress-free travel experience. With modern facilities, helpful staff, and easy access to check-in, departures, and arrivals, this terminal is built for comfort and efficiency. Whether you’re heading out or coming in, Advanced Air STI Terminal makes your journey smooth from start to finish.
FAQs on Advanced Air Santiago de los Caballeros Terminal – Cibao International Airport
Where does Advanced Air operate from at Santiago de los Caballeros Airport?
Advanced Air operates from Cibao International Airport (STI) in Santiago de los Caballeros. It uses Terminal 4 for both arrivals and departures
Does Advanced Air offer Wi-Fi on its flights at Santiago de los Caballeros Airport Terminal?
Advanced Air does not currently offer onboard Wi-Fi on its flights. However, STI Airport provides free high-speed Wi-Fi throughout Terminal 4 for passengers waiting to board
What terminal does Advanced Air fly out of at Santiago de los Caballeros Airport?
Advanced Air flights depart from Terminal 4 at STI Airport
What terminal is Advanced Air Arrival at Santiago de los Caballeros Airport Terminal?
Advanced Air arrives at Terminal 4 at STI Airport
Which terminal does Advanced Air use at Santiago de los Caballeros Airport Terminal?
Advanced Air uses Terminal 4 at STI for check-in, boarding, and baggage claim
Where is Advanced Air baggage claim at Santiago de los Caballeros Airport?
Advanced Air baggage claim is located on Level 1 of STI Terminal 4, near the customs exit. Look for signage directing you to the appropriate carousel
What facilities are available if I depart from STI?
Most offer private lounges, concierge services, and a quieter check-in experience compared with commercial Advanced Air terminals.
