ANA Cancellation Policy 2026

Even if the passengers had planned ahead before buying tickets, sometimes, the trip might need to be canceled for a variety of reasons. These include the passenger’s passing, significant changes to the itinerary, etc. ANA has a cancellation policy for these situations. Passengers can revoke their flights using a variety of methods thanks to the ANA cancellation policy 2026. This policy also covers the guidelines for related penalties and reimbursements. In addition to these, ANA may find this policy helpful when it reverses flights due to bad weather conditions, technical/mechanical issues, crew problems, etc. This cancellation policy describes the rules for compensation in these circumstances. 

ANA Flight Cancellation Policy Overview

Here’s a quick overview of the ANA Cancellation Policy for 2026:

Policy Type	Key Details	Fees/Refund Eligibility
ANA 24-Hour Free Cancellation	Full refund if canceled within 24 hours of booking (must be 7+ days before departure)	No fee – Full refund to original payment method
Refundable Tickets	Can be canceled anytime before departure	No fee – Full refund
Non-Refundable Tickets	May be eligible for partial refund or travel credit	3,000-10,000 JPY (~$20-70) fee + fare difference if rebooking
ANA Award Tickets	Booked using ANA Mileage Club miles	No fee – Miles redeposited (3,000 JPY fee for international awards)
Time-Based Fees	Fees increase closer to departure:	>30 days: Lower fee 8-30 days: Moderate fee <7 days: Highest fee (up to 100%)
ANA No-Show Policy	Entire ticket value forfeited if passenger doesn’t cancel or board	No refund
COVID-19 Policies	Special flexible rebooking options during disruptions	Often waived change fees but limited refunds
ANA Group Bookings	Stricter cancellation terms apply	Typically 50-100% of ticket value
International vs Domestic	Different rules may apply for domestic Japan flights	Domestic cancellations often have lower fees

Terms and Conditions of the Flight Cancellation Policy of ANA

Tourists can prevent delays in the reversal procedure by adhering to the differing terms and conditions of the flight cancellation policy of ANA. The following highlights the most important of these terms: 

• Up to 24 hours before the intended flight’s departure, cancellation can be allowed. 
• The fare rule determines the refund deadline
• The following reservation categories are not eligible for refunds or cancellations through the ANA website:
  • Bookings that include a flight upgrade. 
  • Multiple name reservations, if only a portion of the client is being cancelled or refunded. 
  • Made a cash reservation with a non-AMC member. 
  • Bookings made through a travel agency. 
  • Reservations made through the Mexican website. 
  • Other situations can arise when the nature of the booking precludes cancellations or refunds. 

• As per the ANA flight cancellation policy, should passengers be unable to cancel or receive refunds through the carrier’s website, please give it a call. 

ANA Cancellation Policy for Medical Reasons

When travelers are unable to travel due to illness or injury, they should respond as follows: 

• Within 30 days of the scheduled departure date, travelers are able to switch to different flights. 
• They are entitled to full refunds with no fees associated with cancellation.  
• Only if they can get in touch with the airline before their scheduled flight departs and before refund requests, then they are eligible for extraordinary circumstances for reservation adjustments and refunds. 
• Please take note that, in accordance with the cancellation policy of ANA, a booking that has been refunded cannot be used. 
• For reimbursements or adjustments resulting from illness or injury, a doctor’s note is necessary.
• The passenger’s inability to board the originally scheduled route must be made explicit on the certificate. 

What is the ANA 24 Hour Cancellation Policy?

Under the ANA cancellation policy 24 hours, travelers can cancel their reservations within twenty-four hours and receive complete refunds without incurring additional fees. This time frame is commonly referred to as the risk-free period. The following guidelines apply to this policy: 

• There will be no extra cost for the tickets. 
• The reservation must have been booked via:
  • The official website 
  • The customer support office
  • At the airport 
• At least one week prior to the flight’s departure, these bookings ought to have been made. 
• According to the ANA 24 hour cancellation policy, the risk-free assurance may or may not be applied to reservations made through travel agencies. 

Note: Generally, it is not possible to cancel any additional services for free. 

ANA Cancellation Policy for International Travel

Here, we provides details about the ANA international travel cancellation rules, including eligible fare types, timelines for refunds, and common restrictions.

Category	Details
Eligible Ticket Types	Flex fares: Refundable Discounted fares: May incur cancellation fees Award tickets: Fees apply (e.g., 3,000 miles)
Cancellation Timeline	Within 24 hrs of booking: Full refund (if booked directly and flight is 7+ days away) 24+ hrs before departure: Standard fees apply <24 hrs before flight: Higher fees or no refund
Refund Process	Credited to original payment method Takes 7–20 business days Request within 1 year + 30 days of ticket or flight date
Cancellation Channels	Online via ANA portal Phone or ANA ticket counter Travel agency bookings: Cancel via the agency
Restrictions	No refund after flight departure Certain bookings (e.g., group, upgrades) may not be canceled online May require medical proof for illness-related cancellations

What are the Fees for Cancelling Plane Tickets on ANA? 

If a flier of ANA wants to cancel his or her flight ticket, he or she will have to pay the reversal fee. The primary determinant of these fees is the cancellation time. In compliance with the cancellation policy for ANA, reversal fees change according to when the request is made as well. These are also impacted by the class of services. Each airline ticket or fee ticket will be charged 440 JPY if a refund is granted.  

Note: There won’t be a cancellation fee for young passengers/infants who don’t require a seat.  

Cancellation Fees for ANA Super Value Premium 28, ANA Super Value 55, ANA Super Value 28, ANA Super Value Sale, ANA Super Value Transit 55, ANA Super Value Transit 28, ANA Super Value 75, ANA Super Value 45, ANA Super Value 21, ANA Super Value 75, ANA Super Value Transit 45, ANA Super Value Transit 21:

Time of Cancellation	Charges for Cancellation
From the time of ticket purchase to fifty-five days before the departure date	Refund fees will apply, cancellation fees are not applicable
54 days to 45 days	A sum equal to around 30% of the ticket price
44 days to 28 days	A sum equal to around 40% of the ticket price
Between 27 days to 14 days	Approximately 50% of the ticket’s total price
Thirteen days prior to the departure date and concluding at the time of departure	A sum that is roughly 60% of the fare
After the time of departure	The entire fare amount

Based on the ANA cancellation policy 2026, revocation Charges for ANA Value Premium 3, ANA Value 3, ANA Value Transit, ANA Value Transit 3, Senior Special, ANA Value 1, ANA Value 7, ANA Value Transit 1, ANA Value Transit 7, Youth Special 

Cancellation Time	Fees
Prior to the departure time after buying a ticket	A sum equal to around 5% of the ticket price
Following the moment of departure	100% of the ticket’s total price

Reversal Penalties for Premium Fare, Premium Shareholder’s Benefit Discount, Premium Biz, ANA Card Holder’s Discount Fare, Biz, Premium Child Fare, Child Fare, Premium Disability Discount, Premium ANA Card Holder’s Discount Fare, ANA Card Holder’s Discount Fare, Shareholder’s Benefit Discount, Caregiver’s Fare, Islands Ticket, Premium Shareholder’s Benefit Discount, Shareholder’s Benefit Discount. 

Revocation Time	Penalties
Prior to the departure time after buying a ticket	Free of cost (Refund fees will be incurred)
After the time of departure	Approximately 20% of the whole fare

Note: As of January 31, 2024, premium child fares and child fares for flights departing on or after March 31, 2024, will no longer be available for purchase.

ANA Cancellation Costs for AMC Companion Fare

Reversal Time	Cancellation Cost
Following ticket purchase, before to departure time	Approximately 50% of the ticket’s total price
After the time of departure	No refund available

What are the Ways to Cancel ANA Plane Tickets?

Through an online method, fliers of ANA can cancel their plane tickets. Via this mode, all they need to do is go to the air operator’s website and make revocations as per the ANA flight cancellation policy. To effectively manage their reservations via the internet approach, adhere to these steps: 

• Go to the ANA official website. 

• Select the “My Bookings” feature. 
• Fill in the blanks with the “Reservation Number,” “Last (Family) Name,” and “First (Given) Name.”  
• Use the “Search” option. 

• To cancel the flight, follow the onscreen directions once the booking has been restored. 
• In accordance with the flight cancellation policy of ANA, make the appropriate payment.  
• Visitors will receive an email confirming the flight cancellations. 

Furthermore, through the offline approach, passengers can speak with ANA officials directly and ask for the required revocations. They must call the number that corresponds to their areas in order to speak with the officials. These telephone numbers are accessible on the air carrier’s main website. 

What is ANA Cancellation Policy for Refunds?

Travelers of ANA might want their money back when their flights are canceled. They must receive the same by adhering to the rules outlined in the ANA cancel policy for refund. These rules are listed below: 

• The local currency will be used for the return. 
• Refund requests are accepted up to a year and thirty days after the ticket’s first flight date.  
• The business that issued the credit card used for the purchase will handle refunds. 
• Depending on the closing date, the time the refund request is received, and the conditions of the relevant credit card company’s refund processing policies, this could take up to one or two months. 
• In certain instances, the service fee is assessed after the ticket purchase and refund request have been handled. 
• In other instances, however, the purchase of the ticket is completed first and the ticket price, less the handling fee, is subsequently reimbursed. 
• According to the cancellation policy of ANA, it is important to get in touch with the credit card company for more information. 
• When a booking is made with cash, a refund can be given either as a cheque or cash into the passengers’ bank account. 
• In certain situations, particularly during the year-end or new year holiday season, refunds can take longer than ten days.
• Further, in some circumstances, such as when financial institutions’ systems malfunction or when bad weather has forced many flights to be cancelled, processing time may even be longer. 
• If coordination with other carrier companies is needed, then more time might be needed. 
• If a major communicable condition prevents tourists from traveling, the airline will give them transferable travel credits.
• By adhering to the cancellation policy for ANA, upon request, they are valid for a minimum of five years following the date of issuance. 

How to Get My Money Back If I Cancel My Ticket on ANA?  

It should be mentioned that the process for requesting a refund varies depending on the purchase method. This holds true for reservations made both domestically and abroad. Fliers who choose to request voluntary refunds under the ANA cancellation policy 2026 have the following options: 

Method of Purchase	How to File a Refund Claim?
Vouchers for travel	By phone
Bookings made by third-parties	Agents from third parties
Global ticket counter	Through the same ticket counter or over the phone
Ticket counters in the country	The same ticket counter
Call on the phone	Calling the location where the purchase was made
Official website	Through the website or by phone

Note: For more inquiries, one can connect with the air operator’s agents. 

What is ANA Cancellation Policy for a No-Show?

In compliance with the flight cancellation policy of ANA, travelers who fail to check in or board their flights prior to their departure time will be considered no-shows. In this instance, any subsequent flights that were not displayed will be forfeited, along with the original flight fares. For the same, certain fees can be charged. Additionally, refunds could or might not be given. 

What is the ANA Cancellation Policy for Award Miles?

Tourists of ANA are rewarded with miles that can be used to make purchases. Additionally, there are specific service incentives available to mileage club members. Further, reversal benefits are extended under the following conditions by the ANA flight cancellation policy for Award tickets: 

• The only way to request revocations is to:
  • In the course of business hours
  • Prior to the award’s expiration date
• It will be necessary for visitors to cancel their award tickets well in advance of the departure time. 
• Uninformed revocations of the mileage tickets may or may not result in the availability of new flights. 
• As per the cancellation policy of ANA, additionally, group revocations are allowed. 
• The following forms of reimbursement will be given for these tickets:
  • Miles
  • Points 

ANA Refunds for Unused Awards

When no miles have expired at the time of the refund:  

• Miles will be returned to the appropriate mileage account categories along with their original expiration dates.  
• Starting with the ones that are about to expire, the 3000 miles needed for the mileage cancellation fee will be subtracted in the order that they expire. 
• Based on the cancellation policy for ANA, in the priority order indicated below, miles from different mileage account groups that have the same expiration date will be automatically added up and deducted:
  • Group: 4-3-2-1- is the order of precedence for merging miles. 

When a portion of the miles has been used up by the time of the reimbursement 

• The only miles that will be returned to the original mileage account groups, as well as with the original expiration dates, are those that have not yet expired. 
• When a refund is being processed, miles that have already expired are not eligible for a reimbursement.  

What is the ANA Flight Cancelled Policy?

A flight’s takeoff may be delayed by the ANA for a number of reasons. The travelers experience widespread inconvenience as a result of this. In order to prevent this, the air carrier gives compensation based on the ANA flight cancelled policy. This can be given depending on the time of delay or cancellations. 

On the day of departure, flights may occasionally be delayed, canceled, or diverted for a variety of reasons, including inclement weather and airport traffic. 

• In these situations, ANA works to promptly and accurately deliver information about the same through:
  • The ANA Reservation and Customer Service Center
  • The ANA website
  • Airport information displays and announcements

• The airline will pay for lodging, public transportation, etc., if it causes a significant delay or cancellations. 
• Note that cancellations or schedule modifications that occur before the departure date are not covered by this information, rather, it relates to flight anomalies on the day of departure. 
• As per the ANA cancel flight policy, in most situations, complimentary accommodations won’t be made if the problem is caused by bad weather or other uncontrollable circumstances.
• However, ANA will try its best to give tourists the information they need to find their own accommodations.

ANA Contingency Plan for Extended Tarmac Delays 

Adopted in accordance with the U.S. Department of Transportation (DOT) regulations, this contingency plan for extended tarmac delays applies to flights operated by All Nippons Co., Ltd. and its subsidiary Air Japan Co., Ltd. 

According to the ANA flight cancelled policy, in the event that a flight is delayed, the air carrier shall take the following reasonable steps to ensure that every customer has a convenient and comfortable experience. 

• Unless the PIC or pilot-in-command decides that safety or security prohibits such services, ANA provides enough food and drinkable water no later than two hours after the tarmac Delays begins. 
• Make sure there are functional restrooms and sufficient medical support available, if required. 
• If tarmac delay lasts longer than thirty minutes, then ANA informs fliers of the aircraft’s status. 

Check Here: ANA First Class Ticket

In Brief,

The cancellation policy of ANA is advantageous for passengers who want to quickly and easily cancel their flights. In such instances, it features different rules, methods, associated fees, and refunds. In addition, when the airline cancels or delays flights, it features compensation rights. 

Frequently Asked Questions on ANA Cancellation Policy 2026