Avianca Airlines is one of the well-known carriers that offers its passengers flexibility. Fliers can revoke their flights and receive complete refunds by following the Avianca Airlines cancellation policy 2026. For the same, different procedures are available. In addition, how to claim a refund and its terms can be clarified by adhering to this policy. Besides, when the carrier cancels flights, this policy can be useful as well.
What is the Flight Cancellation Policy of Avianca Airlines?
The flight cancellation policy of Avianca Airlines has several requirements for a flight reversal.
- Fliers can ask for refunds or change their tickets at no extra cost when they are unable to travel because of illness, medical emergency, or death.
- Booking cancellations must be made in a timely manner to prevent any restrictions on refunds.
What is the Avianca Airlines 24 Hour Cancellation Policy?
When travelers decide to cancel their tickets within 24 hours after booking, Avianca Airlines will not charge them any fees. The Avianca Airlines cancellation policy 24 hours has been put into effect.
Under this policy, fliers cannot be charged any fees. A refund is available to those who cancel their flight within 24 hours of departure. Further, note that this policy applies to all kinds of tickets.
What are the Fees to Cancel Avianca Airlines Plane Tickets?
The Avianca Airlines flight cancellation policy states that passengers may occasionally be obliged to cover the costs even if they choose not to travel.
- A fee may be a surcharge of between USD 25 and USD 150.
- Moreover, it will impose a cancellation fee of up to USD 600 on foreign flights.
Methods to Cancel Avianca Airlines Flight Tickets
A flight on Avianca Airlines can be canceled in a number of ways. To seek reversals in emergencies, travelers can visit Avianca Airlines’ official website. Otherwise, they can get in touch with the customer service department to cancel their Avianca flights.
Avianca Airlines Tickets Cancellation by Telephone
In order to initiate the offline cancellation process, travelers need to contact the airline’s assistance desk. As per the cancellation policy of Avianca Airlines, it includes special phone numbers for certain countries.
| Location | Contact Number |
| Columbia | +57-601-794-8488+57-601-307-3940 |
| Canada | +1-437-442-9611+1-800-722-8222 |
| Mexico | +52-555-091-3136+52-800-953-2753 |
| United States | +1-786-482-6582+1-866-919-0081 |
| Costa Rica | +506-4002-3320 |
| Guatemala | +502-2314-0941 |
| Nicaragua | +505-7517-5270 |
| Panama | +507-833-7665 |
| Dominican Republic | +1-829-607-2143 |
| El Salvador | +503-2113-0483 |
| Honduras | +504-2262-0036 |
| Nicaragua | +505-7517-5270 |
| Puerto Rico | +1-786-482-6582+1-866-919-0081 |
| Argentina | +54-115-219-5538+54-0800-345-0897 |
| Brazil | +55-115-241-0624+55-0800-727-8957 |
| Aruba | +297-588-0059 |
| Curacao | +5999-846-0046 |
| Bolivia | +591-5072-1033 |
| Chile | +56-22-583-0466+56-800-004-145 |
| Guyana | +592-226-0090+592-510-9751 |
| Ecuador | +593-2342-2641 |
| Peru | +51-1-701-3435 |
| Uruguay | +598-000-405-4036 |
| Venezuela | +58-261-770-0048 |
| Paraguay | +595-009-800-110 555 |
| United Kingdom | +44-203-807-6060+44-800-026-0402 |
| Germany | +49-893-704-0237+49-800-627-1070 |
| France | +33-157-959-469 |
| Spain | +34-800-000-010 |
Following the guests’ call to the carrier, follow the instructions carefully. Once they are speaking with the officials, they will need to request the Avianca flight cancellation procedure. Owing to the cancellation policy for Avianca Airlines, details about their flights, such as the booking code, complete name, date, and departure time, will be requested. If necessary, they will then be assessed fees. This should bring the process to a close.
Avianca Airlines Flight Cancellation Online via the Website
Travelers who might want to cancel their reservations at odd hours can do so online. For the same, follow these steps:
- Go to the Avianca Airlines website.
- Choose “Manage Your Booking” in the “Your Booking” section.
- Enter the “Reservation Code” and the “Last Name”.
- Click on the “Manage Booking” option.
- Then the screen will show the reservation.
- Choose the flight that is required to cancel.
- Tap on the “Click” feature.
- In compliance with the Avianca Airlines cancellation policy 2026, if necessary, pay the relevant fees.
- Finally, wait for the airline to confirm that the ticket is no longer scheduled.
What is Avianca Airlines Cancellation Policy for Refunds?
The amount of refunds customers can anticipate from Avianca Airlines is subject to specific limitations.
- Passengers’ fare types will determine the refund terms for their tickets and any extra services.
- Only the ticket refund can be requested in conjunction with the reimbursement for supplementary facilities.
- Request the refund separately only when there are operational issues that prevent the purchased facility from being provided.
- Funds may not show up on the account for up to 30 calendar days after the payment date due to banking procedures.
- Based on the flight cancellation policy of Avianca Airlines, travelers must ask the travel agency directly for their refunds when they bought their tickets via them.
- Remember that visitors should avoid attaching private papers or information, including credit card photos or bank statements.
- The transaction cannot be canceled once travelers’ refund requests have been approved.
- Additionally, keep in mind that all unused flight segments linked to the booking will be reversed when tourists request refunds for tickets.
- There are no refunds for ticket issuing fees.
- Please be aware that there may be an administrative cost for processing refunds in some countries.
Avianca Airlines Refunding Tickets for Minors
To receive a cash refund, a flier of Avianca Airlines must produce the documentation proving the minor is legally represented. The refund will be issued in the parents’ or guardians’ names.
As per the Avianca Airlines flight cancellation policy, please be aware that fliers must enter their ticket numbers and include the other relevant tickets in the booking they want to return if they are requesting refunds for reservations that include infants (10 days to 24 months).
Cash Payment Avianca Airlines Refunds
Only the ticket holder of Avianca Airlines will receive a cash refund in the currency of the nation where the refund is being handled. Passengers must provide notarized documents (for Colombia) or their equivalent in other nations attesting to the ticket holder’s consent for them to handle the refund process if they are not the ticket holder. Under the cancellation policy of Avianca Airlines, the ticket holder’s and the procedure performer’s identity numbers must be included on the paper.
Credit Card Payments for the Avianca Airlines Tickets
When visitors purchase tickets using credit cards, Avianca Airlines forwards the details to the bank so they can credit the card on the dates they have specified for the procedure when the refunds are authorized. Each financial institution has a different turnaround time for when one can see the refund appear on the card.
For What Circumstances Would One Want a Refund on Avianca Airlines?
According to the cancellation policy for Avianca Airlines, refund requests must be made while keeping in mind the conditions that apply to the tariff that the passenger chose at the time of purchase (Basic, Light, Classic, Flex, or Business). Fliers can find this information in the transaction confirmation or by looking through the fare categories on Avianca.com.
Causes for Requesting a Refund
Due to the Airline:
- Connection loss brought on by the carrier
- Make a duplicate
- The itinerary changes
- A flight was canceled
- Airport fees and departure taxes are collected twice
- Pertains to modifications lasting more than sixty minutes, including early departures and delays.
At the Passenger’s Request:
- Retraction of the purchase
- Withdrawal of the purchase.
- The death or illness of a passenger
Which Countries Have What Conditions for Avianca Airlines Refunds?
Owing to the Avianca Airlines cancellation policy 2026, customers can request refunds in accordance with the regulations of each of the countries listed below if they bought their tickets from one of those countries. After reviewing the requirements, submit their refund requests.
Passengers will receive notifications with the request’s status as soon as it is generated.
| Location | Terms |
| Brazil | Tickets, regardless of origin or destination, are issued in Brazil.Pertains to purchases made through all outlets.When passengers’ tickets were bought at least seven days prior to the flight’s departure date.Refund claims for tickets must be made within 24 hours after purchase. Additionally, they can ask for reimbursement for the extra services they received: Pertains to purchases made through online channels, such as Contact Center, Avianca.com, and online travel agents.Owing to the flight cancellation policy of Avianca Airlines, it pertains to both first-class and business services.Within seven days following the transaction, fliers can ask for refunds. |
| Chile | Refers to tickets and other services that are issued in Chile and that are bought online. For journeys that have not yet started.Any questions that are submitted within ten days following the purchase. |
| Ecuador | The Ability to Remove: Consumers can seek withdrawals within two business days after the purchase date. This is applicable to extra services and tickets issued as of 20 July 2024, that were bought through any channel and include Ecuador as their country of origin.The entire money travelers paid, less any administrative fees, will be returned to them if they are able to cancel their purchases. The Ability to Cancel: The cancellation must be requested at least seventy-two hours prior to the departure of the flight.The Avianca Airlines flight cancellation policy pertains to extra services and tickets purchased as of July 20, 2024, via any channel. Ninety percent of the ticket price will be refunded; the administrative fee is not included in this amount.Promotional fares are not affected. |
| United States | This is applicable to tickets and related extra services that are issued from any nation having a U.S. origin or destination. For reservations made at least seven days prior to the departure of the flight. Any requests for cancellations must be submitted within twenty-four hours of the date of issuance.In the event of interruptions, reimbursements will be handled in compliance with the relevant laws. If Avianca Airlines were unable to deliver the service and visitors bought luggage for flights to or from the United States, they can ask for refunds. In compliance with the cancellation policy of Avianca Airlines, find out whether the circumstances would not apply to the request: In case the luggage arrives at its destination within 15 hours after your arrival.If there is no connection between the delay and the payment for additional services. When fliers have separate tickets for layovers and the baggage is not claimed.Whether the unexplained baggage is a favor.Should passengers decide not to pick up their luggage from the carousel and instead need to pick it up at the connecting airport. |
| Argentina | Argentina is the origin or destination of tickets issued from any country.Pertains to online purchases made through contact centers, online travel agents, and Avianca.com.The request must be submitted within ten days of the purchase. As per the Avianca Airlines cancellation policy 2026, an approved communication will be sent to travelers, and they will get: 90% of the tickets or extra service prices if they requested it more than 24 hours before the flight’s departure.If they request something less than 24 hours before the aircraft departs, they will receive 80% of the ticket or extra service costs. |
| Canada | Pertains to tickets that are issued in Canada and have a Canadian origin or destination.For purchasing tickets and other services via online platforms. For cancellation requests submitted no later than 24 hours following the date of issuance.For bookings made at least seven days prior to the departure of the flight. |
| Columbia | Withdrawal Rights based on the flight cancellation policy of Avianca Airlines: Within five business days after the purchase date, tourists can exercise their right to withdraw. Please be aware that their flights cannot start within five calendar days of the day they made the tickets.Only purchases made through the internet are covered. The Ability to Cancel: Cancellation requests must be made at least 24 hours prior to the flight’s departure.Refers to purchases made through all outlets.Ninety percent of the ticket price will be repaid; the administrative fee is not included in this figure.Tourists who purchased tickets before December 31, 2022, only those with Business, Flex, and Classic fares are impacted by the cancellation. The cancellation does not apply to the promotional Basic and Light fares.Only tickets with the Business fare are subject to cancellation if tourists bought them on or after 01 January 2023.As promotions, the Basic, Light, Classic, and Flex rates and extra services are not subject to the cancellation policy for Avianca Airlines. |
| El Salvador | Withdrawal Rights: Guests have eight calendar days from the date of purchase to request withdrawals if their flights do not begin on those days.Pertains to supplementary services and tickets that are bought through any channel and have their origin or destination in El Salvador. The Ability to Cancel: Cancellation requests must be made at least 24 hours prior to the flight’s departure.Pertains to tickets and extra services that are bought through any channel and have El Salvador as their origin or destination.88% of the ticket prices will be returned; the administrative costs are not covered by this amount. |
| Mexico | By adhering to the Avianca Airlines flight cancellation policy, tickets that are first-issued or reissued within 24 hours of the purchase date are eligible for a refund. |
How Can I Get My Money Back If I Cancel My Avianca Airlines Flight Ticket?
Fliers can get their money back from Aviance Airlines by filling out an online form. It is available on the carrier’s website. Here, as per the cancellation policy of Avianca Airlines, search for the form and enter the required details. Further, follow the steps ahead and complete the process. For any queries, one can talk with the representatives of this air operator.
What is Avianca Airlines Cancellation Policy for No-Show?
If a traveler misses a flight without warning, Avianca Airlines considers him/her a no-show. In certain situations, unused portions of the ticket are invalidated and the ticket is automatically revoked. Passengers might have to buy new tickets for their next trip because there are no refunds or rebooking options.
What is the Avianca Airlines LifeMiles Program Cancellation Policy?
Tickets booked with Avianca LifeMiles can be canceled with ease. For the same, the registered LifeMiles account holder will receive a refund for the miles utilized for redemption.
According to the cancellation policy for Avianca Airlines, these miles cannot be past their expiration date.
Can I Get My Money Back if I Use My LifeMiles to Redeem a Ticket?
Depending on the type of price passengers bought, there will be fees for processing their refund requests if their tickets were redeemed with Lifemiles.
Fees for Refunds:
| Fares | Fees (in USD) |
| Basic | 100 |
| Classic | 50 |
| Business | 100 |
| Light | 75 |
| Flex | 30 |
What is the Avianca Airlines Flight Cancelled Policy?
Under the Avianca Airlines cancel policy, certain compensation may be provided if travelers find out that their reservations have been canceled or delayed.
- Subject to the terms of their tariff, they will have the opportunity to request refunds or choose from the re-accommodation choices Avianca Airlines offer if it causes their itineraries to change by less than an hour.
- Refunding unused taxes is possible in certain situations and is contingent upon each nation’s legal framework.
- Ask for reimbursement for a service that was added.
- Should visitors’ flights be impacted by rescheduling, an aircraft change, or cancellation, then they have the right to request refunds for any extra services they paid for, including extra baggage and seat preference.
- Based on the Avianca Airlines cancel flight policy, the ticket number is not the same as the EMD (Electronic Miscellaneous Document), which is the document on which extra services are provided.
- It can be found in the Electronic Miscellaneous Document Receipt (EMD) PDF that the carrier emailed to fliers when they completed the transaction.
- Tourists can seek rebookings to fly within 8 days prior to and 30 days following the original itinerary date, free of additional fees or charges, if an operational change affects their travel.
- The cabin and the original route must be maintained.
Check Here: Virgin Atlantic Cancellation Policy 2026
In Sum,
Avianca Airlines provides cancellation services to its clients worldwide through a number of channels. The air operator has created the Avianca Airlines cancellation policy 2026 in order to use these services. Customers may simply discover and take action on daily cancellations with the support of this policy.
FAQs on Avianca Airlines Cancellation Policy 2026
Avianca Airlines allows cancellations for international flights, but fees and refund eligibility depend on the fare type and timing of the request.
Refunds are available for certain fare classes under Avianca Airlines Cancellation Policy 2026, especially if canceled within the risk-free period or due to airline-initiated changes.
Yes, Avianca Airlines offers a 24-hour free cancellation window for tickets booked directly, allowing full refunds without penalty.
You can cancel your Avianca flight online via the Manage Booking section or by contacting customer service, subject to the airline’s cancellation policy.
Yes, Avianca Airlines may charge cancellation fees depending on the fare type, route, and timing of the cancellation.
If Avianca cancels your flight, their cancellation policy typically allows for a full refund or free rebooking on an alternate flight.
Yes, business class fares often have more flexible cancellation terms compared to economy fares under Avianca Airlines Cancellation Policy 2026.
Avianca Airlines allows flight changes, and in some cases, modifying your booking may be more cost-effective than canceling.
Award tickets are subject to Avianca’s cancellation policy, which may include mileage redeposit fees and restrictions based on fare rules.
The complete Avianca Airlines Cancellation Policy 2026 is available on the official Avianca website under the Terms and Conditions or Help section.