Understanding the specifics of the cancellation policy becomes even more crucial when unanticipated circumstances force changes to travel plans on Bangkok Airways. Being a customer-focused airline, it is imperative that passengers become familiar with its Bangkok Airways cancellation policy 2026 and all of its related details. This can allow them to remain ready for any unexpected events. The terms and restrictions, applicable fees, and other pertinent information are described in the cancellation policy. A passenger who is familiar with the same will be better equipped to decide whether to cancel a reservation or pursue other possibilities.

What is the Flight Cancellation Policy of Bangkok Airways?
The flight cancellation policy of Bangkok Airways is built to provide greater flexibility under specific conditions. Also, the airline works to guarantee the ideal harmony between passenger needs and operational effectiveness. The following are some of the main guidelines for this revocation policy:
- The system will automatically cancel the reservation if the payment is not completed within the allotted period.
- Notification must be sent in advance if there are any cancellations needed for the schedule.
- Please cancel and reschedule the new flight departure for a later time when:
- Travelers decide they no longer want to travel on the scheduled itinerary.
- Bangkok Airways may cancel any return or subsequent bookings when:
- Customers fail to cancel their reservations before the check-in date and/or fail to show up for the flight without warning.
- A no-show fee will be imposed for any booking cancellations made after the initial flight departure.
- Based on the Bangkok Airways flight cancellation policy, if a traveler is unwell or dies, then the no-show fee will be waived.
- In any event, the ticketing and service fees are non-refundable.
- Various routes have varying cancellation fees.
- Bangkok Airlines will not cancel or refund tickets unless it gets confirmation from the travelers that they have accepted the stated refund or revocation cost.
- Depending on when the traveler delivers the confirmation email, the reversal cost will be calculated.
- It is not possible to cancel or receive a refund for a combination of Web Promotion and other programs.
- Under the Bangkok Airways flight cancelled policy, for Web Promotion class, taxes and the airport fee are not refundable.
- Bangkok Airlines allows travelers to cancel their tickets as soon as they are issued, subject to the terms and charges.
- Further, Bangkok Airlines service allows for the simultaneous cancellation and reimbursement of valid tickets that were bought using credit cards through its website, ticketing offices, call center, and mobile apps.
- It is not possible to cancel or receive a refund for a combination of Web Promotion and other programs.
- A 4% convenience fee will be levied on each reservation in the event of the above cancellation.
Different Fares Cancellation Policy of Bangkok Airways
| Type of Fare | Terms |
| Web Saver | Cancellation allowed without feeNon-refundable No-show fee applicable |
| Blue Ribbon | Refund allowed with a feeCancellation permitted without penalties No-show fee applicable |
| Web Promotion | Cancellation allowed with a feeNon-refundable No-show cost applicable |
| Weeb Freedom | Refund permitted with a feeCancellation allowed without penalties No-show fee applies |
Bangkok Airways International Flight Cancellation Policy
We Provides the Bangkok Airways international flight cancellation policy, including refund eligibility, fare-specific rules, and compensation rights under EU regulations for last-minute cancellations. Learn how to cancel tickets and claim up to €600 for disrupted travel.
| Fare Type / Situation | Cancellation Policy | Refund Eligibility |
|---|---|---|
| Web Promotion / Web Saver | Cancellation not allowed | Non-refundable |
| Web Freedom / Blue Ribbon | Cancellation allowed with fees | Refundable (minus cancellation fee) |
| Flight Cancelled by Airline (<14 days) | Airline must offer new flight or full refund | Eligible for refund and compensation up to €600 per person |
| Voluntary Cancellation | Allowed depending on fare type | Refund processed by original ticket issuer |
| Partially Used Tickets | Refund possible for unused segments | Partial refund may apply |
| Extraordinary Circumstances | Cancellation due to weather, strikes, etc. | Refund offered; compensation not required |
What is the Bangkok Airways 24 Hour Cancellation Policy?
With the Bangkok Airways cancellation policy 24 hours, customers can cancel their reservations for free within twenty-four hours of making them. When applying this policy, keep the following in mind:
- To reverse the plane tickets for free, travelers are urged to cancel the reservations during the grace period.
- Regardless of the kind of ticket and route, tickets can be cancelled during this time.
- Further, a refund can be provided on cancellation during this period.
Fees/Penalties to Cancel Bangkok Airways Flights
Based on the fare type, passengers can request to cancel their current tickets to other travel dates or flight titles with the same ticket classes or higher classes. In compliance with the cancellation policy for Bangkok Airways, for the same, the revocation penalties can be applied. The following charge policies will apply to various ticket classes and domestic and international trip types:
Bangkok Airways Cancellation Fees for Domestic Flights
| Class | Cancellation | No-Show | |
| Before | On or After | ||
| Web Saver | USD 80 | USD 80 + no-show fee | USD 85 |
| Blue Ribbon | USD 80 | USD 80 + no-show penalty | USD 85 |
| Web Promotion | Not allowed | Not allowed | USD 85 |
| Web Freedom | USD 80 | USD 80 plus no-show cost | USD 85 |
Bangkok Airways Reversal Penalties for International Flights
| Class | Cancellation | No-Show Penalties | |
| Before | On or After | ||
| Web Promotion | Not allowed | Not allowed | USD 85 |
| Web Freedom | Allowed with penalty | Allowed with fees | USD 85 |
| Web Saver | Permitted with cost | Allowed with penalty | USD 85 |
| Blue Ribbon | Allowed with penalty | Allowed with fees | USD 85 |
Note: Please email Bangkok Airlines at any time at cs@bangkok-airline.com for assistance with revocation fees.
What are the Different Procedures to Cancel Bangkok Airways Tickets?
According to the Bangkok Airways cancellation policy 2026, customers can cancel their reservations in a number of ways. They can choose to cancel the same via different processes, based on their requirements.
Canceling Bangkok Airways Tickets Online:
- Go through the Bangkok Airways website.

- Select the “Booking Change” option from the “Manage Booking” section.
- Enter the information, such as:
- Subject
- Your Name
- Your Email
- Order Number
- Message

- Press the “Send Message” feature.
- Follow the further steps to cancel a flight.
Bangkok Airways Cancellation Through Customer Service Call
- Fliers can contact Bangkok Airways customer service when they require a direct approach.
- Once connected over the phone, explain to the agents.
- Before starting the revocation process, they will verify everything, including eligibility for a refund based on the flight cancellation policy of Bangkok Airways.
- Bangkok Airways will email a confirmation as soon as the procedure is finished.
Note: For official contact details, check the main website of this air carrier.
What is Bangkok Airways Cancellation Policy for Refunds?
The Bangkok Airways flight cancellation policy for refunds is open and flexible. Nonetheless, there are several guidelines that a flier should be aware of.
In line with the relevant fare regulations or tariff, Bangkok Airways shall reimburse a ticket or any unused portion as follows:

- Upon presentation of acceptable proof of payment, the airline shall issue a refund to the person listed on the ticket or to the person who made the purchase.
- In the event that a ticket has been purchased by someone other than the flier listed on it and states that a refund is restricted, the air operator will only reimburse the original purchaser or another individual as directed by the purchaser.
- Refunds for missing tickets will only be given if proof of the unused ticket and any unused flight coupons or electronic tickets are presented.
- Refunds from Bangkok Airways may be given in the same manner and for the same amount as when the ticket was bought.
- Only the air carrier that initially issued the ticket, or its agents if allowed, will make voluntary refunds.
Bangkok Airways Unwanted/Involuntary Refunds
The following sum will be refunded if Bangkok Airways cancels a flight, fails to operate a flight fairly according to schedule, fails to stop at the fliers’ location or stopover, or causes them to miss their connecting flights on which they have reservations:
- The total fare if the entire ticket has not been used.
- Should a portion of the ticket have been utilized, the refund will be equivalent to the cost of the unused amount.
Bangkok Airways Voluntary Refunds
In the event that passengers qualify for voluntary refunds of their tickets, the reimbursement will be in the following amount:
- The price of the ticket, less any reasonable service fees or processing expenses, if no part of the ticket has been utilized.
- Should any portion of the ticket have been used, the refund will be equal to the difference between the price paid and the going rate for travel between the points that the ticket was used, less any applicable service or processing costs.
How Can I File a Bangkok Airways Plane Ticket Cancellation Claim?
For its passengers, Bangkok Airways makes it easy to obtain a refund. There are various ways to start a refund process, according to the Bangkok Airways flight cancelled policy. One can select the appropriate option based on the reservation method and convenience.
- The simplest method to get a refund is to go to Bangkok Airways’ main site.
- Here, choose the “Refund Request” feature in the “Manage Booking” button.
- Add some details like:
- Subject
- Your Name
- Your Email
- Order Number
- Message
- Hit the “Send Message” tab.
- Follow the steps to complete the process.
- Further, Bangkok Airways may take a few days to process the refunds after the request is received.
- According to the cancellation policy of Bangkok Airways, the time may be somewhat longer, based on the nature of the request and the complexities involved.
What is Bangkok Airways Cancellation No-Show Policy?
Bangkok Airways has a no-show policy for its passengers. Owing to the Bangkok Airways cancellation policy 2026, it will be applicable to all tickets issued and to travel beginning on or after May 1, 2020, in the event of a no-show. The flight departure time will determine the no-show status for each flight segment.
The no-show policy does not apply to the following fare types:
- FFP Resident Cards (Trat Privilege, Sukhothai Privilege, and Samui Resident)
- Corporate Fares
- Government Rates
| Flights | No-Show Penalties for Economy Class | No-Show Fees for Business Class |
| Thailand domestically | THB 500 | THB 1000 |
| Thailand to foreign | THB 1000 | THB 2000 |
| Flights came from Vietnam, Cambodia, Laos, and Myanmar | USD 30 | USD 50 |
| The flights came from Bangladesh | USD 30 | USD 30 |
| Flights came from the Maldives | USD 90 | USD 70 |
| Malaysia was the starting point for the flights | MYR 200 | MYR 200 |
| Singapore was the starting point for flights | SGD 80 | SGD 40 |
| Hong Kong was the starting point for the flights | HKD 600 | HKD 600 |
| India was the beginning of the flights | INR 1000 | INR 1000 |
| China was the beginning of the flights | CNY 200 | CNY 200 |
Explaining the Bangkok Airways FlyerBonus Cancellation Policy
Subject to a certain service charge, Bangkok Airways FlyerBonus cancellation policy permits points re-deposit for standard award tickets either prior to issuance or within 30 days following redemption. Promotional award tickets are non-refundable once they are issued and cannot be canceled.
Note: For more information on the same, one can connect with the air carrier’s agents.
What is the Bangkok Airways Flight Cancelled Policy?
Bangkok Airways has a particular policy for when it cancels flights. When flights are canceled by it for any controllable or uncontrollable reasons, travelers’ rights are safeguarded by the Bangkok Airways cancel policy.
- To prevent any delays in transporting passengers and their belongings, Bangkok Airways will take all required precautions.
- In the event of the delay brought on by an uncontrollable Force Majeure, the carrier shall make arrangements for a different operator and/or aircraft to fly the flight for them.
Unless the convention specifies otherwise, Bangkok Airways will take one of the following actions when it cancels a flight, fails to operate a flight reasonably in accordance with the schedule, fails to stop at the destination/stopover, or causes fliers to miss their connection flights:
- Bangkok Airways will transport tourists as soon as possible on another of its planned services when space is available at no extra cost, and if required, prolong the ticket’s validity, or
- As per the Bangkok Airways flight cancelled policy, reroute fliers at no additional cost to the location indicated on their plane tickets within a reasonable amount of time using its facilities, those of another carrier, or any other mutually agreed-upon method and class of transportation.
- Bangkok Airways will reimburse the difference if the fare and fees for the updated route are less than what fliers paid.
- In compliance with applicable legislation and the refused boarding compensation policy, Bangkok Airways will compensate travelers who are denied boarding when it is unable to offer previously confirmed space.
Additionally, according to the Bangkok Airways cancel flight policy, please be aware that the air carrier retains the right to cancel or terminate any reservation in the following circumstances:
- Mandated by the law.
- The payment is delayed.
- Problems with ticket availability.
- Any technical issues or system difficulties that could prevent the airline from processing a customer’s request.
Bangkok Airways’ Backup Plan in Case of Extended Tarmac Delays
In the event that any Bangkok Airways aircraft departing or arriving at a Chinese airport encounter a lengthy tarmac delay, the following is the contingency plan:
Starting half an hour after the planned departure time and then every half an hour beyond that:
- Owing to the Bangkok Airways cancel policy, travelers who are delayed will be informed of the cause of the delay and, if available, its current status.
- In the event of a delay exceeding two hours, passengers must be provided with adequate food and water.
There is no set takeoff time and a delay of more than three hours, including three hours:
- As long as safety and security rules are properly adhered to, disembarkation will be scheduled.
- During the wait, functional restrooms must be available while the airplane is still on the tarmac.
- If necessary, sufficient medical care must be given.
Airport and ground handling personnel will help the carrier provide the necessary services in the event of a tarmac delay.
Check Here: Korean Air Cancellation Policy 2026
In Brief,
To have a good experience, travelers must understand the Bangkok Airways cancellation policy 2026 and its related factors. They must speak with this air carrier directly by phone or in person at the closest office to learn more about the reversal procedure. Here, the staff of this air operator can also give information on the refund policy and useful advice to reduce or prevent cancellation costs.
Frequently Asked Questions on Bangkok Airways Cancellation Policy 2026
There will be no refunds or cancellations for tickets purchased through Bangkok Airways’ web promotion.
All tickets are refundable with costs, with the exception of Web Promotion and Web Saver Class on Bangkok Airways. To claim refunds, one can connect with the carrier’s staff.
Within 24 hours after reservations, customers of Bangkok Airways can cancel their flights for complete refunds with no reversal fees.
Fliers should get in touch with Bangkok Airways right away when their flights are missed. The agents of this carrier will let them know the further proceedings.
The Bangkok Airways cancellation policy 2026 is a set of guidelines that facilitate refunds and revocations.
Tickets for Web Saver and Web Promotion are non-refundable. Further, other fare kinds that are refundable include Web Freedom, Blue Ribbon, and comparable higher-tier fares.
It is true that unused tickets can be exchanged for travel vouchers.
When a refund request is submitted more than a year after the plane ticket was issued, this air carrier can deny the same.
Yes, taxes and other costs levied by the government can be refunded even for non-refundable plane tickets on this air operator.
The cancellation fees for Bangkok Airways will depend on the kind of ticket. In general, flight cancellations may result in a fee of USD 80.
