Unexpected events or straightforward scheduling changes can cause passengers to cancel their trips. Hawaiian Airlines cancellation policy 2026 comes into effect to help them in these situations. By adhering to these regulations, they can be able to expedite the revocation processes. Therefore, while making bookings they should be aware of the guidelines of this policy. The reversal process, refund, 24-hour cancellation, compensation, and many other features can be included in this policy.

What is Hawaiian Airlines Cancellation Policy?
Passengers have the option of flight reversal under Hawaiian Airlines cancelation policy. It outlines every regulation pertaining to flight revocation. One of the primary regulations states that the tickets that are completely unused can be utilised for transit for a year after they are purchased.
- Moreover, tickets that have been partially used are good for travel for a year after the original usage date.
- When a guest wants to cancel his/her flight between 29 January 2026 and 02 February 2026 HST, he/she can keep the unused portion of his/her ticket until it expires.
- For the same, he or she will not be charged any cost for rebooking.
- In accordance with Hawaiian Airlines cancel policy, one must go to or from:
- Honolulu
- Hilo
- Kahului
- Lihue
- Kona
- Further, the right to cancel any unpaid preferred seat reservations is reserved by Hawaiian Airlines.
- Refunds are available to travelers who booked Extra Comfort Seats and were impacted by Hawaiian Airlines-initiated flight cancellation.
- This can be possible when the Extra Comfort Seats cannot be accommodated to travelers.
- Hawaiian Airlines retains the authority to cancel any unpaid Extra Comfort Seats.
- Tickets that are canceled are not refundable unless specified otherwise.
Hawaiian Airlines Fare Hold Cancellation Terms
According to the Hawaiian Airlines flight cancellation policy, bookings made on Fare Hold will be automatically revoked. This can be done when they are not purchased before the time and date of expiration. Once a Fare Hold has been purchased, the booking cannot be altered. To make a change, the traveler must cancel their current reservation and rebook their preferred flight. The fare may therefore increase.
- Further, it is not permitted to hold multiple reservations using the same guest’s name and flight schedule.
- When it happens, Hawaiian Airlines retains the right to cancel any bookings made by visitors.
- Members of the Corporate Program, Pualani Platinum, as well as Pualani Gold can take advantage of one:
- As per the Hawaiian airlines ticket cancellation policy, each member is entitled to 1 free Fare Hold at any time.
- Members of the Pualani Elite as well as Corporate Program must be logged into their accounts prior to booking a reservation in order to qualify for the fare hold charge waiver.
- Hawaiian Airlines cancels a member’s booking when several reservations are made:
- At the same time using a similar passenger name
- Any reservation that violates these Fare Hold Terms and Conditions or any other regulation may be canceled by Hawaiian Airlines.
Does Hawaiian Airlines Have a 24 Hour Cancellation Policy?
For the convenience of its passengers, Hawaiian Airlines has a 24-hour cancellation policy. All ticket classes are subject to this regulation. The Hawaiian Airlines 24-hour cancellation policy states that a passenger has twenty-four hours from the time of booking to cancel a flight. By doing so, he or she is eligible for a refund without charging any fees. Also, this can be applicable when there is at least a 7-day difference between the departure date and cancellation time.
Keep in mind that Hawaiian Airlines’ 24-hour cancellation restriction does not apply to reward tickets bought with future travel credit.
What are the Hawaiian Airlines Cancellation Fees?
In the event of Hawaiian Airlines flight cancellations, customers can be asked to pay certain fees. Depending on the kind of ticket they bought and when they want to cancel their reservations, these additional fees can apply.
- Travelers can avoid the reversal fee when they cancel their tickets within 24 hours of making their bookings.
- Beyond these time limits, some charges can be applicable based on the Hawaiian Airlines cancel policy.
- When passengers cancel flights from Japan to the United States, JPY 30000 can be charged for adults.
- For children, the airline levies cancellation fees of JPY 22500.
- Hawaiian Airlines trip cancellation policy states that there are no refunds for reversed flights:
- After departure or,
- When the ticket has only been utilized in part
- USD 200 can be charged for flights canceled from North America to Japan.
- These costs can be applicable to both adults and children.
- For flights from Hawaii to Japan, there is a USD 250 cancellation fee prior to departure.
What is the Hawaiian Airlines Cancellation Policy for Refunds?
Hawaiian Airlines provides refunds in case the reservation is canceled by passengers. However, it can be given in accordance with the cancellation policy of Hawaiian Airlines for refunds. This policy is simple to comprehend.
- The refund will be given in the following amount:
- When no portion of the journey has been completed, the refund will be equal to the fare and charge paid.
- According to the Hawaiian Airlines main cabin basic cancellation policy, the Main Cabin Basic Tickets are:
- Not refundable or,
- No exchangeable
- When canceled within 24 hours of purchase, these tickets may be refunded.
- Under the Hawaiian Airlines main cabin cancellation policy, the Main Cabin Refundable Fares are 100% refundable upon cancellation.
- However, for the same, it should be purchased prior to the departure.
- It is non-refundable when one cancels it prior to the departure of the original flight.
- Further, tickets bought in currencies other than US dollars can be refunded voluntarily.
- It can be provided in the currency used for the purchase and in the nation where the purchase was made.
- Tickets bought in US dollars can be voluntarily refunded in US dollars or local money in any nation.
- This can be possible as long as local government exchange control laws at the time of reimbursement do not forbid such a refund.
- The individual listed as the traveler on the ticket will get the reimbursement from the airport carrier in line with this law, with the exception of the following:
Only the purchaser indicated in Column B below will be refunded for tickets issued as shown in Column A, under Hawaiian Airlines flight cancellation policy:
| Column A | Column B |
| Transportation tickets provided by an airline tariff publishing business or agent against a credit card mentioned in credit plan tariff no. cp-1, nta(a) no. 43 | The account details of the person to whom the credit card was issued are requested by the government agency that supplied transportation. |
| Against a government agency’s request for transportation | The subscriber that the ticket was charged against |
What If Hawaiian Airlines Cancels Flight?
Hawaiian Airlines can choose to cancel or postpone the flier’s booking for a number of reasons. However, it is not responsible for flight cancellations or delays unless specifically permitted by government laws. Also, under the Hawaiian Airlines ticket cancellation policy, it will not pay for revocation made beyond its control. These are inclusive of weather conditions, air traffic, such passengers, or any exceptional “Force Majeure” event.
- In case the flight is delayed or canceled by the air carrier, it will notify passengers of their entitlement to refunds in compliance with the applicable laws when they:
- Choose not to board the flight that has been delayed by a considerable amount.
- Refuse to rebook on different flights that Hawaiian Airlines may offer them.
- When a voucher is provided to travelers but not accepted.
- In case fliers’ flights are canceled or delayed by 3 hours or more, they can receive some Compensation.
- In relation to the same, a travel voucher worth at least USD 50 is given in accordance with the Hawaiian Airlines trip cancellation policy.
- Within a year after the date of issuance, it can be used for a later Hawaiian flight.
- Additionally, it can be used for a future fare that is the same as or less than the value of the voucher.
- Alternatively, apply the USD 50 minimum coupon on a future ticket purchase that surpasses the value of the voucher.
- As an alternative, one can receive 2000 Hawaiian Miles.
- In the event that Hawaiian Airlines cancels a flight and reroutes a member to another airline, the member can obtain mileage credit.
- It can be received for the origin itinerary by making an online request.
- The original boarding pass as well as the passenger receipt must be included with the request.
- In addition to these, a brief justification can be needed.
- When a flight is canceled, the member who used the miles or the traveler listed on the award ticket can ask for the miles to be returned to the original account for free.
- According to the Hawaiian Airlines award ticket cancellation policy, it will only be rescheduled on the airline for which the ticket was issued in the case of a flight reversal.
- Furthermore, Hawaiian Airlines and its travel partners are not held accountable for any charges incurred by passengers.
Reasons Why Hawaiian Airlines Cancel Flights
- Passengers’ reservations can be canceled by Hawaiian Airlines for many reasons, including:
- Whenever required to adhere to any laws of the government
- Upon any government request for emergency transit relating to national defense.
- Whenever weather or other uncontrollable circumstances, such as Force Majeure Events, make it necessary or wide to do so.
- As per the Hawaiian Airlines cancellation policy 2026, certain ticket prices demand payment in advance. When Hawaiian Airlines does not get the ticket number from a third party travel agent before the deadline for advance purchases, it may have to cancel passengers’ reservations..
- In case a traveler does not follow the guidelines in the Contract of Carriage, Hawaiian Airlines can cancel his or her booking. But not limited to that, he or she may not be able to pay for the ticket or adhere to the fare’s terms.
- Passengers’ booking and seat assignments on any further flight segments can be canceled when:
- Under the cancellation policy of Hawaiian Airlines, they do not board any Hawaiian-operated or advertised reserved flight.
- Their booking was canceled by another carrier because they did not board their flights.
- Failure to check-in or to satisfy any of the following deadlines can result in the reservation being cancelled and passengers’ trip being refused.
- The Deadline for Ticket Purchase: In case travelers have not bought their tickets at least 120 minutes before the scheduled departure time, Hawaiian Airlines can cancel their reservations.
- Check-in Deadline:
- When fliers do not check in and get boarding cards, Hawaiian Airlines cancel their bookings or/and any reserved seating.
- As per the Hawaiian Airlines cancel policy, at least 45 minutes before the time they are supposed to depart for their trips between the State of Hawaii and the continental United States.
- For travel entirely inside the State of Hawaii at least 30 minutes before the planned departure time.
- Time Limit for Showing Up at the Boarding Gate: Hawaiian Airlines has the authority to cancel reservations if customers are not at the boarding gate and arrive at the aircraft at least half an hour before the scheduled departure time, regardless of whether they have checked in for their flights.
F. Hawaiian Airlines disclaims any liability and maintains the right to cancel the HawaiianMiles program in the event of:
- War
- Fire
- Hurricanes
- Riots
- Governmental actions or order
- Bankruptcy
- Merger or reorganization
- Public enemy or acts of God
- Flood
- Strikes or labor disputes
- Insurrection
How to Cancel Hawaiian Airlines Flight Tickets?
Generally, online reservation cancellations can be preferred by many travelers. This procedure allows for rapid confirmation of reversals. According to the Hawaiian Airlines cancellation policy 2026, any kind of ticket can be canceled. Also, anyone from anywhere in the globe can use this process without restrictions.
- Boost the Hawaiian Airlines official website to start the cancellation process.

- Click on the “My Trips” feature in the section “Manage Flights”.

- Enter the “Last Name” and “Confirmation Code” or “Ticket Number”.
- Press the “View My Trip” option.
- Now, the list of bookings that have been made can be found.
- A flier can select the reservation and cancel by using the relevant guidelines.
- Then he or she can be required to pay a charge when needed.
- As a result, the air carrier will send him or her an email confirming the cancellation procedure is completed.
How to Contact Hawaiian Airlines to Cancel Flights?
| Location | Contact Number | Operating Hours |
| United States and Canada | 1-844-762-0089 | 24 hours (Monday the Sunday) |
| Hongkong | (852)-2728-6329 | 09:00 A.M. to 01:00 P.M. and 02:00 P.M. to 05:30 A.M. (HKT) (Monday to Friday) |
| Japan | 0570-018-011 | 09:15 A.M. to 05:30 P.M. (JST) (Monday to Friday) |
| Malaysia | (03)-2143-1533 | 09:00 A.M. to 06:00 P.M. (Monday to Friday) 09:00 A.M. to 01:00 P.M. (MYT) (Saturday) |
| Singapore | +65 6223-8377 | 09:00 A.M. to 06:00 P.M. (Monday to Friday) (SGT) |
| Vietnam | Ho Chi Minh City: (028) 39 330 828Hanoi: (024) 39 330 828 | 08:00 A.M. to 05:00 P.M. (ICT) (Monday to Friday)08:00 A.M. to 12:00 P.M. on Saturday |
| China | (10)-6595-0066 | 09:00 A.M. to 05:00 P.M. (CST) (Monday to Friday) |
| Indonesia | (21)-3483-170 | 08:30 A.M. to 05:30 P.M. (WIB) (Monday to Friday) |
| Korea | (02)-775-5552 | 09:15 A.M. to 05:30 P.M. (KST) (Monday to Friday) |
| Philippines | (02)-8518-5933 | 09:00 A.M. to 06:00 P.M. (PHT) (Monday to Friday) |
| Thailand | (02)-114-8183 | 09:00 A.M. to 05:00 P.M. (ICT) (Monday to Friday) |
| American Samoa | (684)-699-1875 | 08:00 A.M. to 04:00 P.M. (SST) (Monday to Friday) |
| New Zealand | 0800-449415 | 24 hours (Monday to Sunday) |
| Australia | 1800-955-912 | Twenty-four hours (Monday to Sunday) |
| Tahiti | (689)-40-866-000 | 08:00 A.M. to 12:00 P.M. (Monday to Friday) and 01:00 P.M. to 04:00 P.M. (TAHT) |
Check Here: Hawaiian Airlines Baggage Allowance 2026
Conclusion,
The Hawaiian Airlines cancellation policy 2026 can be advantageous to travelers who want quick reversals. The air carrier may offer money back, free reversals, compensation, and other features. These are available to fliers at any time. Further, they have several options to cancel their reservations under the policy. Also, they are free to use the reversal processes in any way they see fit.
Frequently Asked Questions on Hawaiian Airlines Cancellation Policy
The set of rules that establishes who is qualified for this flexibility is known as Hawaiian Airlines cancellation policy 2026. The processing of passengers’ requests to revoke their flights can be facilitated by this policy.
The Basic Main Cabin tickets are not refundable or exchangeable.
In the event that a flier’s flight is canceled, he or she is usually eligible for a complete refund. This refund can be granted for the portion of his or her ticket that he or she did not use.
Yes, based on some situations, passengers of Hawaiian Airlines can be levied for flight reversals.
You can cancel your ticket within 24 hours of purchase without penalty, as long as the booking was made at least seven days before departure.
If your ticket is wholly unused, you may be eligible for a full refund, including taxes and ancillary charges.
You must call Hawaiian Airlines Reservations to cancel your booking, as cancellations cannot be done online.
Cancellation fees depend on the fare type. Refundable fares allow cancellations without penalty, while non-refundable fares may not be eligible for a refund.
If Hawaiian Airlines cancels your flight due to weather, government regulations, or force majeure, they may offer rebooking or refunds.
Hawaiian Airlines allows cancellations due to COVID-19, and the ticket value can be used for a future flight credit.
Travel waivers may be available for special circumstances, such as COVID-19 disruptions or significant flight delays.
If you fail to check in on time, Hawaiian Airlines may cancel your reservation, and you may not be eligible for a refund.
If you cancel your flight, you typically have one year from the original booking date to use the flight credit.
HawaiianMiles award tickets may have different cancellation policies, and fees may apply depending on the fare type.
