Japan Airlines Cancellation Policy 2026

Sometimes, it might be necessary for tourists to cancel their flights after making reservations. Such reversals can be handled by Japan Airlines with the help of its cancellation policy. The Japan Airlines cancellation policy accommodates a range of requests for revocations. Refunds and service fees are also covered under this policy. Therefore, in order to benefit from timely reversals, it is essential to understand the rules and regulations of the cancellation policy of JAL. Besides these, when the airline delays, disrupts, or cancels tourists’ flights, this policy can come into effect. In relation to the same, they can know about the allowed compensation or other rights. 

Overview of Japan Airlines Cancellation Policy

Japan Airlines (JAL) offers flexible cancellation options depending on the type of ticket, route, and region of purchase. The Japan Airlines flight Cancellation Policy varies for domestic and international travel, and different rules apply to award tickets and promotional fares.

Policy Element	Details
Japan Airlines 24-Hour Cancellation	Full refund if canceled within 24 hours of booking (U.S. region only)
Refundable Tickets	Eligible for refund; fees may apply depending on fare rules
Non-Refundable Tickets	May be rebooked or converted to travel credit; refund not guaranteed
Japan Airlines Award Tickets	Subject to mileage deductions and service fees
Cancellation Deadline	Up to 3 hours before departure for international flights
Refund Request Period	Within 1 year and 30 days from ticket issue or travel start date
Japan Airlines Cancellation Fees	Varies by fare type, route, and timing; starts from approx. ¥440 per ticket
Flight Canceled by JAL	Full refund or free rebooking offered
Japan Airlines No-Show Policy	Ticket may be non-refundable unless valid reason is provided

What are the Guidelines of the Flight Cancellation Policy of Japan Airlines?

Travelers are permitted to use a variety of revocation services under the flight cancellation policy of Japan Airlines. For several reasons, it allows them to revoke the flights. For the same, it has outlined all the guidelines. 

Examine the guidelines of this policy, which are detailed below: 

• All cancellations to reservations must be made at least 20 minutes before the scheduled flight’s departure time. 
• Bookings cannot be transferred to different flights when revocations are not made for the scheduled flight before it departs. 
• Reversals can be made at:
  • JAL Group Domestic Counter (City/Airport)
  • Over the phone at the JAL call center
  • Online at the JAL website. 

• The ticket can be reimbursed without a cancellation fee when passengers or their travel companion becomes ill and is unable to travel. 
• For the same, according to the Japan Airlines flight cancellation policy, a doctor’s certificate of medical clearance is required. 
• The specified cancellation fee will be applied if the certificate document is not uploaded. 
• If the image is difficult to interpret or the information is not complete enough to make a judgement, refunds might not be granted. 
• Further, passengers are liable for the costs of issuing certification documents. 
• In the following circumstances, the website is unable to process cancellations for specific guests on multi-passenger bookings.
  • A discount for the disabled was used to make a booking. 
  • One or more elements of the booking are already fully boarded. 
• For these, it is important to get in touch with the JAL Contact Center. 

What is the Japan Airlines 24 Hour Cancellation Policy?

Currently, Japan Airlines has a 24-hour cancellation policy for its fliers. In relation to the Japan Airlines cancellation policy 24 hours, they can revoke their bookings up to 24 hours after the ticket purchase. This time frame is also called risk-free period. By doing so, a complete refund can be given without charging any penalty. 

Japan Airlines International Flight Cancellation Policy

For international flights:

Category	Details
Japan Airlines Cancellation Deadline	Up to 3 hours before departure
Refund Eligibility	Based on fare rules; refundable and non-refundable tickets differ
Refund Application Period	Within 1 year and 30 days from ticket issue or travel start date
Japan Airlines Refund Method	Original payment method (credit card, bank transfer, etc.)
Japan Airlines Cancellation Charges	Varies by fare type; some tickets may incur fees or be non-refundable
Award Tickets	May involve mileage deductions and service fees
Japan Airlines No-Show Policy	Ticket may be non-refundable unless valid reason is provided
Flight Canceled by JAL	Eligible for full refund or free rebooking
Refund Processing Time	Credit card: ~2 months; Bank transfer: ~2 weeks

What are the Fees for Cancelling Plane Tickets on Japan Airlines? 

Travelers can charge cancellation fees when they decide to cancel their bookings. The flight schedule, the time of reversing, and the destinations of their trips are some of the variables that can affect these costs. As per the Japan Airlines cancel policy, they can occasionally be able to avoid having to pay these fees. For the same, they need to undo their plane tickets within twenty-four hours of buying. Following this time frame, they will incur fees. 

Kind of Fare	Prior to Flight Departure	After Flight Departure
Flex	No charges	20% or so of the total fare before taxes
Saver	Approximately 5% of the entire fare before taxes	Before taxes, the entire price amount
JAL Card Flex	No cost	20% or so of the total fare before taxes
Business Flex	No penalties	Approximately 20% of the total fare before taxes
Shareholder’s Flex	No charge	20% or so of the total ticket before taxes
Remote Island Flex	Free of charge	Twenty percent or so of the total fare before taxes
Specific Route Flex	No cost	20% or so of the complete ticket prior to taxes
Sky Mate Fare and JAL Card Sky Mate Fare	Prior to taxes, around half of the ticket amount	The total fare amount before taxes
Senior Citizen Fare	Before taxes, around half of the ticket cost	The entire cost of the fare prior to taxes

Ticket Type	Purchase Date Up to 55 Days Prior to the Date of Departure	54 Days Prior to the Flight’s Departure Date	Following the Departure of the Flight
Special Saver	About 5% of the total ticket prior to taxes	Approximately 50% of the entire fare before taxes	Before taxes, the entire price amount
Round Trip Saver	Approximately 5% of the ticket price before taxes	Before taxes, around half of the fare price	The entire cost of the ticket prior to taxes
Promotion	About five percent of the total fare before taxes	Before taxes, around half of the ticket price	The entire fare prior to taxes

What are the Different Procedures to Cancel Japan Airlines Plane Tickets?

In accordance with the cancellation policy of Japan Airlines, passengers can visit its main website to reverse their bookings. They can easily cancel their bookings by using the Manage Booking option. Additionally, they will need to submit certain data. 

The in-depth steps are provided below: 

• Visit the Japan Airlines website to access it. 
• From the “Manage Booking” menu, select the “Manage Flight Booking” tool.  

For JMB members: 

• Now, go with the “Continue as JMB Member” option. 
• Enter the “JMB Membership Number” and “Password” and log in. 

For non-JMB Members 

• Add information, such as
  • Reservation Number or eTicket Number 
  • Flight Number 
  • Boarding Date 
  • Last (Family) Name 
  • First (Given) Name 
• Hit the “Booking Details” feature. 

• Choose which reservations one wishes to cancel. 
• Click on the “Cancel” button. 
• If required, pay the reversal charges under the cancellation policy for Japan Airlines. 
• Lastly, a confirmation message will be sent via email or other contact details. 

In addition to this method, making a phone call to customer support is the simplest and fastest way to cancel an aircraft ticket. It is also a reliable process. To obtain the phone number of this airline, visit its official website. 

What is Japan Airlines Cancellation Policy for Refunds?

If the cancellation process is completed, then a visitor will receive a specific amount of money. This is known as a refund. However, the same is provided in accordance with the guidelines of Japan Airlines cancel flight policy. 

• Refunds for tickets are allowed up to 30 days following the ticket’s expiration date. 
• If the refund is within the Shareholder’s Saver Fare ticket validity as well as the refund availability period for the booked ticket, substitute tickets or a ticket code will be given. 
• Even if passengers’ refund request was submitted before their credit card company’s request deadline, it may still be processed the next month for administrative reasons or because of credit card company cutoff dates and refund processing timing. 
• It is possible to withdraw the entire amount and then receive refunds less the transaction costs. 
• Or, under the Japan Airlines cancellation policy, it is possible to withdraw the fee only and receive a refund at the same time. 
• After a refund request is made via bank transfer, the amount will be deposited within five business days. 
• However, bank system malfunctions or widespread aircraft delays brought on by bad weather could cause reimbursements to be delayed. 
• Domestic EMDs that start with 131-553 or domestic tickets that start with 131-14, 131-875~9 are not included for refund. 
• When a reservation is booked via cash, the money will be transferred within two weeks of the refund application being submitted to the specified bank account. 
• For certain bookings, the JAL website might not offer cancellations or refunds. 
• In such cases, passengers can seek refunds using the refund form under the flight cancellation policy of Japan Airlines. 

Refundable Amount:

Prior to the start of the journey: 

• Refunds can be given for the amount determined by deducting the cancellation fee from the fare that was paid and any applicable refundable taxes, fees, or levies. 

Following the start of the journey: 

• The fare paid less the fare for the segments that were used, plus any refundable taxes, fees, or levies that were not used, can be reimbursed. 
• According to tariff regulations, some fares might not be refundable. 
• Only unused refundable taxes, fees, or charges can be reimbursed in certain circumstances. 
• In accordance with the Japan Airlines flight cancellation policy, the refund fare calculation may result in no refundable amount remaining. 
• The amount that cannot be refunded can vary based on the payment type used at the time of booking. 
• Service fees for tickets paid at the time of reservation may not be reimbursed. 

How to Get My Money Back If I Cancel My Ticket on Japan Airlines?  

A traveler can make an online refund claim on Japan Airlines. For the same, some steps need to be completed. By visiting Japan Airlines official website, this can be initiated. As per the Japan Airlines cancel policy, travelers can search the website for the refund form. Once founded, they can complete all the necessary fields. Follow the onscreen instructions and complete the process. In addition, they can get in touch with the air carrier if they need anything else. The representatives will tell how to claim a refund, necessary documents, etc. 

What is Japan Airlines Cancellation Policy for a No-Show?

Missed flights are normally treated as unexpected cancellations under the Japan Airlines No-Show policy. This could lead to the value of the ticket being forfeited. Further, according to the cancellation policy of Japan Airlines, no-shows are not eligible for refunds or rebooking unless specifically allowed under the fare regulations. Based on the ticket type and route, penalties could be imposed as well. 

What is the Japan Airlines Flight Cancelled Policy?

Despite being one of the most scheduled carriers, reservations with Japan Airlines are occasionally likely to be canceled or delayed. Fliers don’t have to worry in these situations. This is due to the fact that each of them will get compensation claims against the air operator in the event that a flight is canceled/delayed. Therefore, they can better understand the situation if they are aware of the rules of Japan Airlines flight cancelled policy. 

• Even if the delay or cancellation has not been confirmed, one can still receive a refund if a flight interruption is anticipated. 
• Within 30 days of the departure date, a flier can switch to a different flight at no additional cost. 
• When Japan Airlines has canceled flights within its control, it will pay for:
  • Lodging 
  • Travel expenses up to the restrictions that it has set

• In order to receive reimbursement later, travelers will need to cover the costs themselves and then claim the money from the carrier. 
• On the day of the cancellation or delay, information on the reimbursement process will be given at the airport.
• By following the Japan Airlines flight cancelled policy, this is relevant to travelers who take JAL’s foreign flights. 
• Travelers on other carriers’ codeshare flights should get in touch with the air operator running the flight. 
• Japan Airlines will not be able to reimburse any costs incurred:
  • If the flight is canceled or delayed the day before the planned boarding gate. 
  • Or, if the delay or cancellations are brought on by circumstances beyond the airline’s control, including bad weather. 

Japan Airlines Award Ticket Cancellation Policy

For Japan Airlines award Ticket Cancellation Policy, cancellations are allowed but may involve:

• Mileage deductions
• Service fees
• Restrictions based on fare type and travel region

Award tickets cannot be canceled online if they include upgrades or have already been checked in.

Check Here: Japan Airlines First Class Ticket

As a Final Observation,

Due to various reasons like sickness, death, changes in travel plans, etc., fliers need to cancel their plane tickets. For these instances, Japan Airlines has a cancellation policy. The Japan Airlines cancellation policy is full of rules and regulations that can help them revoke their bookings with ease. Also, it can be useful in avoiding cancellation fees and gaining complete refunds. 

Frequently Asked Questions on Japan Airlines Cancellation Policy