For a number of reasons, the trip may need to be cancelled even if the travelers had made advance plans before purchasing tickets. These could include the death of the passenger, major alterations to the schedule, etc. For these instances, WestJet Airlines has a cancellation policy. The WestJet Airlines cancellation policy 2026 helps travelers to revoke their flights by enabling them to use different methods. Further, the rules regarding the associated penalties and refunds are involved in this policy. Besides these, when the airline reverses flights, this policy can be useful to it as well. The guidelines for compensation in these situations are outlined in this cancellation policy.

Overview of WestJet Cancellation Policy
WestJet allows free cancellations within 24 hours of booking if the flight departs more than 24 hours later. After that, fees depend on fare type and timing. Flex fares (EconoFlex, PremiumFlex, BusinessFlex) can be canceled without fees, with refunds to your original payment method or Travel Bank. Basic fares are non-refundable after 24 hours. For international flights, especially to Europe or Asia, fees may be significantly higher.
| Policy Category | Details |
|---|---|
| WestJet 24-Hour Risk-Free Cancellation | Full refund if canceled within 24 hours of booking (for flights departing in 7+ days). |
| Refundable Tickets | Full refund to original payment method (minus any applicable fees). |
| Non-Refundable Tickets | No cash refunds; receive Travel Bank credit (minus cancellation fees). |
| WestJet Cancellation Fees | $0–$100 CAD (varies by fare type and destination). |
| WestJet Airlines Flight Changes | $0–$100 CAD change fee + fare difference (waived for Premium/Economy Flex fares). |
| No-Show Policy | Entire ticket value forfeited if passenger doesn’t cancel before departure. |
| WestJet Rewards Members | Reduced fees for Silver, Gold, and Platinum members. |
| COVID-19/Flexible Policy | Fee-free changes during travel advisories (credit valid for 24 months). |
| Bereavement/Medical Emergency | Fee waivers possible with valid documentation (case-by-case). |
Guidelines of Flight Cancellation Policy of WestJet Airlines
The flight cancellation policy of WestJet Airlines can be thought of as a set of guidelines designed to facilitate flight revocations. It has the power to decide whether cancellation of the reservation is permitted. The main conditions that passengers must accomplish in order for their requests to be fulfilled might also be outlined in this policy. These are mentioned below:
- Based on the features of the ticket passengers bought, cancellation fees could be charged.
- This can be charged for each impacted flight, per direction, and per person.
- Fliers can revoke their plane tickets up to two hours prior to the scheduled departure time for all fares, with the exception of UltraBasic.
- As per the WestJet Airlines flight cancellation policy, Ultra Basic fares are not eligible for refunds or future travel credit after reversals.
- For the same, any fare difference will be applied, along with a possible cancellation fee.
- Passengers will be deemed no-shows if they do not cancel flights prior to the planned departure time.
- One can cancel an EconoFlex fare free of cost.
- The Travel Bank account will receive a credit for the reimbursement.
- There are no costs for BusinessFlex or PremiumFlex fares.
- The original form of payment is used to give refunds.
- Flights for EconoFlex fares departing from South Korea are refundable for a charge.
- Business and Premium flights between Canada and Asia might be cancelled at a cost.
WestJet Flights Affected by Travel Advisory
In case the flexible WestJet Airlines cancel policy has been announced during a travel alert and passengers decide to revoke their WestJet vacations:
- The original payment method will be used to repay the air part.
- With a two-year expiration date from the date of reversal, the land portion will be reimbursed as a WestJet Future Travel Credit (minus a USD 200 hotel penalty per person).
- Further, it is important to give the processing of credit 30 days for the same.
Please note that travelers will be informed that they will lose all of their money if they cancel their WestJet Vacations online. However, in accordance with the cancellation policy of WestJet Airlines, the money will be reimbursed as previously said. Moreover, get in touch with the air carrier directly when travelers make their reservations through corporate travel arrangers, travel agents, or another air operator.
What is the WestJet Airlines 24 Hour Cancellation Policy?
Flyers have 24 hours from the time they make their reservations to cancel them. For the same, they will receive complete refunds in the original payment method. Nevertheless, there is a cancellation fee for same-day flights, which is reimbursed to the Travel Bank.
- In accordance with the WestJet Airlines cancellation policy 24 hours, the whole package cost or the amount paid may be refunded.
- It can be returned to the original payment method.
- Further, it could cover refundable fees, baggage fees, or any combination of seats.
- However, it is possible that passengers won’t get this return right away.
- This airline will need some time to process it.
WestJet Domestic vs International Flight Cancellation Policy
WestJet’s cancellation policy varies by route. For domestic flights, fees range from $25 to $30CAD, depending on fare type and timing. Flex fares allow free cancellations with refunds to your Travel Bank or original payment method. For international flights, especially to Europe or Asia, fees can be much higher—$250–$295 CAD for Business class. Across all routes, failing to cancel at least 2 hours before departure results in full fare loss.
| Fare Type | Domestic (Within Canada) | International (Europe/Asia) |
|---|---|---|
| Basic | No refund after 24 hours | No refund after 24 hours |
| Econo | $25–$30 CAD (60+ days) / $100–$118 CAD (<60 days) | $100–$118 CAD (60+ days) / $250–$295 CAD (<60 days) |
| EconoFlex | No fee; refund to Travel Bank | No fee; refund to Travel Bank |
| Premium | $25–$30 CAD (60+ days) / $100–$118 CAD (<60 days) | $100–$118 CAD (60+ days) / $250–$295 CAD (<60 days) |
| PremiumFlex | No fee; refund to original payment | No fee; refund to original payment |
| Business | $100–$118 CAD | $600–$708 CAD |
| BusinessFlex | No fee; refund to original payment | No fee; refund to original payment |
What is the Cost of Canceling a WestJet Airlines Flight?
In case a tourist decides to revoke his or her plane ticket, he or she can be required to pay the cancellation fee. By following the cancellation policy for WestJet Airlines, this extra cost may differ depending on the type of ticket he/she purchased and when the cancellation is requested.
| Cancellation Cost for | Econo | EconoFlex | Premium | Business |
| Air Travel from Canada to Asia, except South Korea | JPY 15794CAD 150 to CAD 177 | Free of charge | CAD 300 to CAD 354JPY 31587 | CAD 600 to CAD 708JPY 63174 |
| Air travel from Canada to Europe | CAD 150 to CAD 177EUR 99GBP 83 | No penalty | CAD 300 to CAD 354EUR 228GBP 192 | CAD 600 to CAD 708EUR 396GBP 336 |
| All Canadian locations are served by flights (with the exception of Europe and Asia). | CAD 100 to CAD 118 | Free of charge | CAD 100 to CAD 118 | CAD 100 to CAD 118 |
| Travel within Canada | CAD 100 to CAD 118 | No fee | CAD 100 to CAD 118 | CAD 100 to CAD 118 |
Fees for South Korea Revocations/Cancellations:
| Cancellation Cost For | Days Prior to Leaving | Econo Credit Deposited to Travel Bank | EconoFlex | Premium The initial payment method is used to issue refund | Business Using the original payment method, refunds are given |
| – | More than 90 days | Free of cost | No penalty | Free of charge | No cost |
| – | 61 to 90 days | KRW 30000 | KRW 30000 | KRW 30000 | KRW 30000 |
| – | 15 to 60 days | KRW 150000 | KRW 150000 | KRW 150000 | KRW 270000 |
| – | 4 to 14 days | KRW 180000 | KRW 180000 | KRW 240000 | KRW 360000 |
| Flights with a South Korean origin from South Korea to Canada | 0 to 3 days | KRW 230000 | KRW 230000 | KRW 300000 | KRW 450000 |
| Flight from a location outside of South Korea to Canada and back | Until two hours prior to departure | CAD 150 | No cost | CAD 300 | CAD 600 |
WestJet Refundable vs Non-Refundable Flight Tickets
WestJet refundable tickets (Flex fares) allow cancellations with no fees, offering refunds to your Travel Bank or original payment method. Non-refundable tickets (Basic, Econo, Premium, Business) may incur fees and offer limited refunds or credits. All fares are fully refundable within 24 hours of booking if the flight departs more than 24 hours later.
| Ticket Type | Fare Classes | Cancellation Fee | Refund Method |
|---|---|---|---|
| Refundable | EconoFlex, PremiumFlex, BusinessFlex | No fee | Travel Bank (EconoFlex) / Original payment (PremiumFlex & BusinessFlex) |
| Non-Refundable | Basic, Econo, Premium, Business | Varies by fare & route (e.g., $25–$295 CAD) | No refund (Basic) / Travel Bank or Original payment after fee deduction |
Note: All fares are fully refundable within 24 hours of booking, provided the flight departs more than 24 hours later.
What are the Different Methods to Cancel WestJet Airlines Flights?
According to the WestJet Airlines cancel flight policy, in the Manage Trips section, travelers can browse their itineraries and make reversals. Take the following steps to revoke the same:
- Go to the WestJet official website.

- From the “Manage Trips” section, select “Manage Flights.”
- Enter “Reservation Code” and “Last Name” in the blank fields.
- Press the “Search” feature.
- Choose the reservation that needs to be revoked.

- Select the “Cancel Ticket” tab.
- Finally, wait for the process to finish.
- An email with the revocation confirmation will be sent.
In certain situations, based on the WestJet Airlines cancellation policy 2026, calling the airline to reverse bookings can be a better choice for some passengers. This allows the air carrier employees to have direct conversations with them.
What is WestJet Airlines Cancellation Policy for Refunds?
According to the WestJet Airlines refund policy, a certain sum will be reimbursed once the cancellation is complete. Visitors can often request the money on their refundable tickets. Non-refundable tickets might be eligible for refunds under specific circumstances.
To understand the WestJet Airlines flight cancellation policy for refunds, review the following criteria:
- WestJet cancel credits are non-transferable.
- They are good for one year following the date of creation.
- Refunds for air-only itineraries are available in case fliers encounter any of the following:
- The death of the passenger who was scheduled to fly with WestJet..
- A summon for jury duty affects the trip dates.
- Passing away a trip companion or close relative.
- One of the three languages must be used to translate the materials. Among them are:
- English
- Spanish
- French.
- In every situation, documentation is necessary and needs to be turned in within a year of the flight being cancelled.
- As per the flight cancellation policy of WestJet Airlines, requests without the required paperwork will not be answered by WestJet.
- All passengers on the same itinerary will be reversed if they submit this request.
- Get in touch with the airline’s Service and Sales Center (1-888-WESTJET) if none of the passengers on the trip need to cancel.
How Can I Get My Money Back If I Cancel My Flight on WestJet Airlines?
By visiting WestJet’s official website, travelers can get their money back. According to the WestJet Airlines cancel policy, this can be among the easiest ways to receive a refund.
- Initiate the procedure by clicking this link: www.westjet.com/en-ca
- In the “Help” section, choose the “Contact Us” feature.
- Select the “Make a WestJet Service Request” tab.
- Now, hit the “Exceptional Circumstances Refund Request” option.
- Next, fill out the information, including:
- Reason for Request
- Requestor Information
- Reservation Information
- Executor Information, if applicable

- Then provide the required documentation.
- Press the “Submit” button.
- Moreover, fliers must adhere to every step that is listed on the screen.
- They will receive notifications that their WestJet refund request has been submitted after it has been completed.
What is WestJet Airlines Cancellation policy for a No-Show?
In accordance with the cancellation policy of WestJet Airlines, tourists will be deemed no-shows for their flights if they do not check in or board prior to the cutoff time for their trip before it leaves. In such instances, the original flight fare and any subsequent flights that were not shown will be forfeited. Further, according to the original fare regulations, any remaining fares would be eligible for a credit or refund. Besides, these future flights will be cancelled without refunds or credits when fliers fail to check in to their hotel on the scheduled arrival date.
Note: Passengers can communicate with the airline’s employees on the day of their trips, up to two hours before departure, to go over alternatives and prevent the ticket from being a no-show.
What is the Cancellation Policy for WestJet Vacations?
By following the cancellation policy for WestJet Airlines, revocation of vacation packages is allowed for free within 24 hours of reservations. The entire cost of the package or deposit, including any refundable for revocations made 45 days or more prior to travel. The reversal fee will not be applied to vacations that are scheduled with round trip Premium rates. Revocation fees may also apply to hotels and other suppliers. The original payment method will be used to reimburse the remaining booking fee.
Fees for WestJet Vacations:
| Fare Option | Cancellations Made At Least Forty-Five Days Prior to Departure | Reversal Made Between 21 and 44 days Prior to Departure | Revocation Made Less Than 21 Days Prior to Travel |
| Premium Cabin | Free of charge | 50% of the package cost is lost | Non-refundable |
| Economy Cabin | CAD 250 per guest | The bundle price is forfeited by 50% | No refunds |
Travel Protection Plan for WestJet Vacations
Based on the WestJet Airlines cancellation policy 2026, travelers can cancel their reservations for Mexico and the Caribbean within:
- A complete refund to the original payment method is available more than 21 days prior to departure.
- Twenty to three days before departure, complete refunds are offered in the form of WestJet Future Travel Credit.
- A 100% cancellation charge or full forfeit is applicable 2 to 0 days prior to travel.
Reservations for US and Canadian destinations may be canceled within:
- Reversal made more than 21 days prior to departure, fliers can receive complete refunds in the original payment method.
- According to the flight cancellation policy of WestJet Airlines, a complete refund in the form of a WestJet Future Travel Credit is available 20 to 7 days before travel.
- Further, a 100% revocation charge or complete forfeit is applicable for 6 to 0 days reversal prior to travel.
What is the WestJet Airlines Flight Cancelled Policy?
Tourists may occasionally encounter problems as a result of the flight cancellation. They may be responsible for receiving compensation if WestJet cancels or delays their planes. Further, as per the WestJet Airlines flight cancelled policy, this can be provided regardless of whether the airline has control over the event or not.
The following are things the tourists should be aware of with regard to air carrier’s reimbursement
- Passengers will be informed by WestJet in three ways.
- Email is one of them.
- Further, via 1-833-883-8705, one can receive notification.
- Or, use this airline’s official website to check the status of your flight.
In case a WestJet flight is canceled due to uncontrollable circumstances, controllable situations, under control but necessary for security, or delayed for three hours or longer, it will:
- Based on the WestJet Airlines flight cancelled policy, give a verified reservation at no extra cost.
- On an aircraft run by a carrier other than WestJet
- Or the upcoming WestJet or WestJet Encore flight that is available
- Provided that the subsequent flight departs within 48 hours of the initial departure time and travels on a reasonable air route from the airport where one is currently located to the original location.
- Or, the airline shall offer a confirmed booking for a flight operated by any carrier when a reservation cannot be confirmed as stated above.
- WestJet will provide equivalent travel arrangements to the original ticket as much as feasible.
- Further, according to the WestJet Airlines flight cancelled policy, if the alternate travel arrangements call for a higher service class, then fliers won’t be asked to pay extra.
- WestJet will reimburse the difference in the price of the relevant part of the ticket if:
- The standard of service is less than what was offered on the initial flight.
- In the event that tourists paid for any extra services related to their initial journey and either did not receive them on the subsequent flight or paid for them twice, WestJet will reimburse them.
- By following the WestJet Airlines flight cancelled policy, this air operator will reimburse the portion of the ticket that is not used if the alternate travel plans do not satisfy passengers’ needs.
- In the event that a delay renders a trip useless, WestJet will reimburse the ticket and provide a confirmed reservation for a flight that is to the travelers’ original departure airport and satisfies their travel requirements.
If passengers are informed of delays less than 12 hours before departure, then WestJet will, if feasible, provide them with communication devices and an appropriate amount of food and beverages. In case of overnight delays, the airline will give travelers hotel or other similar lodging. In accordance with the WestJet Airlines flight cancelled policy, transportation to and from the lodging can be provided too.
Tourists can request reimbursement from WestJet if they have to pay out-of-pocket for flight delays or cancellations that were under their control. Requests for reasonable expenses that satisfy specific requirements will be reviewed by WestJet, and itemized receipts will be needed as proof. If accepted, they will receive their money back in the form of cash via electronic transfer or Travel Bank credits that will be credited to the WestJet Rewards account.
Note: As per the WestJet Airlines flight cancelled policy, tourists can file claims as soon as 72 hours after reaching their destinations or seventy-two hours after their trip was interrupted.
The following compensation will be given in case travelers are notified 14 days or fewer before the departure time listed on their original tickets that their flights will arrive at the destinations listed on their tickets later than expected:
| Length of Delay | Compensation |
| More than 9 hours | USD 1000 |
| 6 to 9 hours | USD 700 |
| 3 to 6 hours | USD 400 |
When passengers are notified 14 days or fewer prior to the leaving time on their original tickets that their flights will arrive at the location listed on their tickets later than expected and that their tickets will be refunded, the airline will reimburse USD 400.
WestJet Airlines Flight Cancelled Policy for Tarmac Delays
When passengers are held waiting on the aircraft when their flights are ready to take off or have just landed, this is known as a tarmac delay. WestJet will do everything in its power to make passengers comfortable during a tarmac delay, including the following:
- When possible, the airline will give fliers free access to functional restrooms, adequate ventilation, heating/cooling, food and drink, as well as the option to speak with individuals outside the aircraft. By adhering to the WestJet Airlines flight cancelled policy, it will also make it easier for them to get medical help if they need it immediately during this delay.
- At a Canadian airport, the jet will return to the gate after a three-hour tarmac delay, allowing passengers to exit if it is safe to do so. When possible, it can continue to offer the same Tarmac Delay Service, allowing fliers an aircraft to remain on the tarmac for up to 45 more minutes if it is expected to take off during that time.
How to Claim Compensation for a WestJet Canceled Flight?
To claim compensation when WestJet Airlines cancels flights, passengers can come to the particular airport. Here, the agents can help them with the process. Or, based on the WestJet Airlines flight cancelled policy, go with the online method. This involves some steps that need to be completed on the official website of this air operator.
- Open this link.
- Now, choose from the “An Individual” feature.
- Enter reservation details, such as:
- First Name
- Last Name
- Date of Birth
- Reservation Code
- Email Address
- Phone Number
- Press the “Continue” button.
- Now, follow the further procedure as directed and complete the claim request.
Note: According to the WestJet Airlines flight cancelled policy, within 30 days of filing out the form, one should receive a response. The email address a flier has provided will be used to receive payment, along with options for electronic fund transfers.
Why WestJet Airlines Cancels Passengers’ Flights?
WestJet occasionally cancels the reservations of passengers. There are several reasons why the air carrier might decide to revoke flights. Flights for passengers may be cancelled due to inclement weather. As a result, they might not be able to travel.
Other potential reasons for the action include the following:
- A problem with the airport’s infrastructure
- Restrictions on air traffic control
- Aircraft damage sustained during flight
- Ground handling or service delays
- An incident involving security
- Planned aircraft maintenance
- Work stoppage or strike
Check Here: Gulf Air Cancellation Policy 2026
In Summation,
Travelers who need to swiftly revoke their bookings can benefit from the WestJet Airlines cancellation policy 2026. The Calgary-based air carrier will provide reimbursement, compensation, and other benefits. A traveler can access these features at any time. He or she can also cancel his or her ticket in a number of ways thanks to this policy. As a result, one can use the reversing method whenever one feels most comfortable and take advantage of the features to improve the experience.
Frequently Asked Questions on WestJet Airlines Cancellation Policy 2026
A passenger can revoke his/her reservation online in accordance with the WestJet Airlines cancellation policy 2026.
Canceling a WestJet vacation is possible. Reversal for the same can be accepted up to 45 days prior to travel.
Travelers are entitled to complete refunds in the original payment method if WestJet cancels their flights for controllable reasons.
By revoking a non-refundable ticket on WestJet, no reimbursement can be given. Further, a fee-based credit for future travel can be provided.
The criteria governing the trip’s revocation are outlined in the WestJet Airlines cancellation policy 2026.
There is no cash reimbursement for WestJet dollars. Subject to regular cancellation limitations, they are restored to passengers’ Travel Bank in the event that flights paid for with them are reversed under applicable fares.
By going to “Manage Trips” on WestJet.com, choose the flight and cancel it within 24 hours of booking or under a Flexible/EconoFlex/PremiumFlex fare for free.
TravelBank flight credits for WestJet are non-refundable. They can be applied to the next flights on WestJet without any blackout dates. Further, they run out 12 months after they are issued.
No, there is no grace period after the first 24-hour risk-free window for Westjet Airlines ticket cancellations.
After processing, a refund usually takes 7 to 10 business days.
